Shipping policy

Shipping from Edmonton

Blackhorn Boots ships restored vintage boots from Edmonton, Alberta, Canada.

Processing time

Orders are dispatched within 3 business days after payment is confirmed. Business days are Monday through Friday, excluding Alberta statutory holidays. Processing time is separate from carrier transit time.

Shipping within Canada

We ship Canada-wide. Available shipping services and charges are shown at checkout before payment. We do not currently offer free shipping. Delivery estimates are estimates, not guaranteed arrival dates; remote destinations, weather and carrier disruptions can affect transit times.

International orders

International shipping is available by arrangement, subject to destination, carrier and product restrictions. Before purchasing from outside Canada, email blackhornboots@gmail.com with the boot reference and destination country and postal code. We will confirm whether the pair can be shipped to you and provide a shipping quote and estimated transit time before payment. International checkout is not automatically available for every destination. Any applicable import duties, taxes or carrier clearance charges will be addressed in the quote; charges not collected by Blackhorn Boots may be payable to the destination authorities or carrier.

Delivery questions

Please check your delivery address before placing an order. If you notice an error or your parcel is delayed, damaged or missing, contact blackhornboots@gmail.com with your order number so we can assist.

All boot sales are final, subject to the exceptions and legal rights described in our Return and refund policy.

Edmonton-area repair pickup & drop-off

For repair customers in the Edmonton area, we can arrange local pickup and drop-off. Email blackhornboots@gmail.com with your location to confirm a suitable time and meeting place before bringing in or sending your boots. Mail-in repairs are also welcome; please confirm receiving instructions and inbound and return shipping costs with us before dispatch.