Terms of service

Blackhorn Boots is operated by Noah Webster, a sole proprietor in Alberta, Canada. These terms apply to purchases through our online store.

Products and condition

We sell individual pairs of pre-owned, restored vintage boots. Each listing describes the specific pair, restoration work and disclosed wear. Please review the photographs, condition notes and measurements before purchasing.

Tagged sizes and measurements are provided as guidance; fit varies by brand, age and previous wear. Restoration does not make a vintage item new or guarantee a particular remaining lifespan. These statements do not limit your rights if an item is faulty or materially differs from its description.

Prices and payment

Prices are shown in Canadian dollars unless another currency is expressly displayed. Applicable taxes and shipping charges are shown before payment. International shipping and any applicable import charges will be addressed in the shipping quote before purchase.

Orders and availability

Each pair is unique and subject to availability. If we cannot fulfill an order, we will contact you and refund any payment collected for the unavailable item. We will not substitute another pair without your agreement.

If an error affects your order’s price or description, we will contact you to resolve it rather than charge a different amount without your agreement.

Cancellation requests

Please contact us promptly if you wish to cancel an order. We will try to accommodate requests received before dispatch, but cannot guarantee cancellation once processing has begun. This does not limit cancellation or refund rights provided by applicable law.

Shipping

Orders are dispatched from Edmonton, Alberta within three business days after payment is confirmed. Processing time is separate from carrier transit time. Canadian shipping charges appear at checkout. International orders require a shipping quote before purchase.

Please review our Shipping policy for full details.

Returns and order problems

All boot sales are final for change of mind, fit, sizing preferences and wear disclosed in the listing.

If an item arrives damaged, is incorrect or materially differs from its description, contact us promptly. Our Return and refund policy explains how to request assistance. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Privacy

Our store is hosted by Shopify. Our Privacy policy explains how personal information is collected, used and shared when you shop or contact us.

Applicable law and updates

These terms are governed by the laws of Alberta and applicable Canadian federal law, subject to mandatory consumer protections that apply to your purchase.

Updates apply to future purchases. Changes will not remove rights relating to an order already placed.